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FAQs

Slide the TSA key bar towards the dials to open.

The lock is originally set to open at 0-0-0. To set your own personal combination, follow these steps

  1. Turn the dials to their original number 0-0-0.
  2. Press down the reset button (a) with a pen (or similar) until you hear a ‘click’ sound.
  3. Set your personal combination by turning the dials (b), for example 8-8-8.
  4. Push the button (c) in the direction indicated by the arrow towards the dials and the reset button will ‘click’ back into place.
  5. Your personal combination is now set.

Please watch this short video clip for detailed instructions here.

Titans products are manufactured using high quality materials and subject to stringent quality controls. Every Titan product has a 5- year warranty against defects in material and workmanship from the date of purchase.

Please visit our contact us page for any questions and help with your returns.